Your team, multiplied.
Lexicare answers every call, turns every fax into a booked exam and keeps every room full, with the team you already have.
Every call answered
Picks up on the first ring, day or night
Phone line
- Phone line: Every call answered, Bookings by phone, Reschedules, handled, Verified callers, Warm transfers, Dropped calls, returned, Every call on the chart
- Fax inbox: Paperless fax, Orders, read on arrival, Batches, split by patient, Zero‑typing orders, The right chart, every time, Missing signatures, chased, Exceptions only, Results to referrers
- Scheduling: Every site, one view, Right room, right protocol, Held slots, Recurring series, No double‑booking, A current procedure catalog, Online booking
- Waitlist: Cancellations, refilled, Instant offer calls, Reply‑to‑book, Preference‑matched offers, Longest wait first, Quiet hours, respected, Polite contact limits
- Coverage: Eligibility, verified, Overnight verification, Plan changes, caught early, Prior auths on the clock, Approvals on file, The right payer
- Check‑in: Intake, done before arrival, Insurance cards on file, Signed consents, Ready patients, A clean hand‑off to the tech, One chart per patient, Guardians on the chart
- Reminders: Appointment reminders, Prep instructions, One‑word confirmations, Timely recalls, No stale reminders, Results‑ready alerts
- Reports: Every version kept, Released reports, Critical results, acknowledged, Records requests, fulfilled, Patient portal
- Mammo follow‑up: On‑time result letters, Recalls booked, Pathology outcomes, No missed deadlines, MQSA‑ready audits, Accreditation evidence
- Operations: Daily numbers, Traceable totals, Phone and fax volume, Private exports
Your front office runs on countless tools.
Now it runs on one.
Every call, fax, check and booking handled in one place by Lexicare, so your team only touches what needs a person.
Countless separate front-office tools — fax, phones, e-referrals, voicemail, scheduling, eligibility, prior authorization, registration, reminders, waitlist, protocols and referrer updates — merge into one Lexicare system.
Your best people, back on patients.
With Lexicare, work finishes itself. What’s left on desks is what a person should decide.
The front office, finished
Every step of a referral, from the fax arriving to the patient walking in, and how little of it lands on your team.
Referrals
Handwritten notes, crooked scans, page three upside down. Lexicare reads every fax, splits the packet and builds a complete order in seconds.
- Patient matched, exam and diagnosis extracted
- Missing signature? It faxes the office back
- Anything unclear goes to one short review queue
Scheduling
Every order lands on the right protocol, room and magnet, across every site, and goes to the patient as a booking link.
- Holds, recurring series and capacity overrides
- Cancellations offered to the waitlist by text and call
- Drag‑and‑drop calendar your schedulers already know
Coverage
Eligibility is checked in real time and re‑checked overnight. Authorizations that arrive by fax attach themselves to the right order.
- Plan changes caught before the visit
- Missing authorizations flagged days early
- Self‑pay estimates sent by text
Patient messages
Confirmations, prep, reminders and recalls go out on time, by text or email, and patients can simply reply.
- Two‑way replies answered or routed
- Report‑ready and recall notices
- Every message tracked to delivery
Check‑in
Patients finish registration on their phone before they leave the house. They walk in, and the tech already knows they’re ready.
- Forms, insurance cards and e‑signed consents
- Returning patients recognized instantly
- Room assigned and technologist handed off
Work queue
Traditional RIS software gives your team a better‑organized list. Lexicare gives them a shorter one.
- Routine work finished automatically
- Clinical questions always go to a person
- Every step logged with its source
Referrals
Handwritten notes, crooked scans, page three upside down. Lexicare reads every fax, splits the packet and builds a complete order in seconds.
- Patient matched, exam and diagnosis extracted
- Missing signature? It faxes the office back
- Anything unclear goes to one short review queue
Scheduling
Every order lands on the right protocol, room and magnet, across every site, and goes to the patient as a booking link.
- Holds, recurring series and capacity overrides
- Cancellations offered to the waitlist by text and call
- Drag‑and‑drop calendar your schedulers already know
Coverage
Eligibility is checked in real time and re‑checked overnight. Authorizations that arrive by fax attach themselves to the right order.
- Plan changes caught before the visit
- Missing authorizations flagged days early
- Self‑pay estimates sent by text
Patient messages
Confirmations, prep, reminders and recalls go out on time, by text or email, and patients can simply reply.
- Two‑way replies answered or routed
- Report‑ready and recall notices
- Every message tracked to delivery
Check‑in
Patients finish registration on their phone before they leave the house. They walk in, and the tech already knows they’re ready.
- Forms, insurance cards and e‑signed consents
- Returning patients recognized instantly
- Room assigned and technologist handed off
Work queue
Traditional RIS software gives your team a better‑organized list. Lexicare gives them a shorter one.
- Routine work finished automatically
- Clinical questions always go to a person
- Every step logged with its source
Never miss another call
Every unanswered call is a scan that happens down the street. Lexicare picks up on the first ring, at 2 AM, on Sunday, in the lunch rush. It verifies the caller, checks coverage and books the exam before hanging up. When a patient mixes something up, it notices.
The rest of the practice, too
The same system runs the work that usually lives in spreadsheets, sticky notes and a binder by the mammo room.
Product visuals are illustrative.
And much more
All the small jobs that quietly eat a day.
Get started
Thirty minutes, and you’ll know exactly what it would change. If the numbers don’t surprise you, you’ve lost a coffee break.
Questions
It is a RIS: scheduling, registration, orders, reports and the rest. The difference is that it also does the work. A traditional RIS gives your team a better‑organized list; Lexicare answers, reads, checks and books, and leaves your team the few items that need judgment.
Same people. Same rooms.
A much bigger practice.
The imaging centers that lead the next decade won’t have the biggest front desks. They’ll have this one.